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Frequently asked questions:

Is my institution eligible?

Qualified institutions:

  • Accredited public or private primary or secondary schools providing full-time instruction for grades K–12, or school districts for such schools*
  • Accredited public or private universities or colleges (including community, junior, or vocational colleges) that grant degrees requiring not less than the equivalent of two years of full-time study*
  • School administrative offices or boards of education
  • Home schools approved by Adobe
  • Government schools in U.S. or Canadian territories
  • Named educational entities approved in writing by Adobe
  • Hospitals in the U.S. that are wholly owned and operated by an educational institution. That is, the institution is the sole owner of the hospital and the only entity exercising control over day-to-day operations.
  • Higher-education research laboratories that are public institutions recognized by the U.S. Department of Education or the Canadian/Provincial Ministries of Education, teach students, and can provide a copy of bylaws that state the relationship with the controlling university
  • Other qualified examples as listed from time to time on the Adobe website

Unqualified institutions:

  • Non-accredited schools and religious organizations
  • Museums
  • Churches
  • Libraries
  • Hospitals in Canada
  • Training centers or schools granting certificates for courses such as computer software training, including, without limitation: Ziff Davis University, Learning Tree University, New Horizon Computer Learning Center, Teacher Training Centers
  • Military schools that do not grant academic degrees
  • Research laboratories not recognized by the U.S. Department of Education or the Canadian/Provincial Ministries of Education. For example, institutions recognized by the U.S. Department of Defense or Energy or the National Research Council Canada. In addition, laboratories in the U.S. defined as Federally Funded Research and Development Centers (FFRDCs) and University Affiliated Research Centers (UARCs) are not eligible. Examples include: Los Alamos National Laboratory, Sandia National Laboratory, and Lawrence Livermore National Laboratory.
  • Other unqualified examples as listed by Adobe from time to time on its website

* Accredited schools are those that are approved by an association recognized by the U.S. Department of Education/State Board of Education or the Canadian/Provincial Ministries of Education and that teach students as their primary focus. In the U.S., such associations include: Middle States Association of Colleges and Schools, North Central Association of Colleges and Schools, Western Association of Schools and Colleges, Southern Association of Colleges and Schools, New England Association of Schools and Colleges, Northwest Association of Accredited Schools.

What forms of student/faculty identification are accepted?

Option 1: A school-issued email address. A school email address includes .edu, .k12 , and other email domains sponsored by your educational institution. Additional identification can be requested.

Option 2: A photocopy of your school ID. Before submitting the ID, cross out any sensitive information, such as a social security number or driver's license number. Make sure that the school ID contains the following items:

  • School name
  • Faculty/student name
  • Current* enrollment/employment date

Option 3: One of the following documents:

  • School transcript indicating name of school, student, and current* date
  • School tuition bill indicating name of school, student, and current* date
  • Report card indicating name of school, student, and current* date
  • Faculty or staff: A current paycheck stub
  • Faculty or staff: A letter from the registrar of the educational entity confirming your current* employment

*Where "current" is within the last six months.

 How do I submit my proof of eligibility?

Use a school-issued email address: If you provide a school-issued email address during purchase you are instantly verified. (A school email address includes: .edu, .k12 , and other email domains sponsored by your educational institution.)

If you do not have a school-issued email address or your email address cannot be verified, additional proof of eligibility may be requested.




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